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EHX STAFFKeymaster
Please contact the techs at info@ehx.com
January 25, 2024 at 9:32 am in reply to: Replacement ‘color’ switch for 2018 Small Stone phaser #208338EHX STAFFKeymasterPlease contact the techs at info@ehx.com
They can help you and we have service in the UK.January 20, 2024 at 8:08 am in reply to: Portable V256 Vocoder – Amp Speaker Advice for Pedal Output #208100EHX STAFFKeymasterContact the techs on Monday at info@ehx.com
Going from the pedal to the amp you should use shielded cable or it may be noisy.
Going from the amp to the speakers use the speaker wire.EHX STAFFKeymasterPlease contact the techs on Monday.
There is a micro switch on the inside that lets you do that.
It is mounted to the footswitch.
Early units do not have it, so take a lookJanuary 20, 2024 at 7:59 am in reply to: How to create BASS9 “split” effect for each preset/bass model #208098EHX STAFFKeymasterSorry that is not possible now. Hopefully in the future we will make this happen.
EHX STAFFKeymasterPlease write the techs at info@ehx.com
Also please try the original power supply to see if the supply you are using is causing the issue.January 16, 2024 at 1:25 pm in reply to: Soul Preacher Nano – audible distortion when engaged…?!? #207925EHX STAFFKeymasterSorry to hear this.
Please write the techs at info@ehx.com
They can help you out.January 1, 2024 at 11:23 am in reply to: Really disappointed with new Nano Memory Man – defective, or poorly calibrated? #207467EHX STAFFKeymasterSorry to hear this. It is an analog delay so it will have some noise compared to a digital delay.
It very well could have been knocked out of alignment during EU shipping. They leave here fine.
Please return it to the store. Again sorry!EHX STAFFKeymasterTime to write the techs at
info@ehx.comEHX STAFFKeymasterThe spray can has a little straw that lets you spray in tiny areas. I spray just a little where the switch goes up and down on the outside of the case. This will seep into the switch. And on the inside, I spay on the back of the switch. There are small holes where it fits together. The goal is to find a way to get the cleaner into the switch. It will seep it a little and should work, IF it is a dirty switch.
Hope that helps.EHX STAFFKeymasterDe-Oxit is a great thing for any musician to have in his stash. It cleans scratchy volume controls and switches.
The switch is kind of sealed, so spray in every opening you can find. It will seep it. You don’t need a lot. Then push the switch on and off 10 times and see if it cleans up.
My studio is dusty and switches can corrode, so it has worked for me many times.
If not, please reach out to the techs.EHX STAFFKeymasterSounds like a dirty switch. There is a spray called De-Oxit thet works great on switches.
You can also write the techs at EHX on Tuesday after the holiday.
Write them here:
info@ehx.comEHX STAFFKeymasterThe switches often get dirty and all they need is a shot of deox-it contact cleaner.
But if the hack tech screwed it up, I dont know.
Please write the techs at ehx they can fix it cheap and fast. No need to buy another.Write them tomorrow at
info@ehx.com.
It is a holiday, so you may hear back next week…
if not check your spam folder and write me back here.EHX STAFFKeymasterThe pedal is digital, so mods would have to be made in software.
You are best to use an outboard pedal for the effect you want.EHX STAFFKeymasterEttore
A 9 volt dc supply will be fine. A fresh 9 volt battery actually puts out 9.6 volts when new.
The .6 volts means nothing.
Just make sure the polarity is correct.
The only problem you may have is daisy chaining power on a digital pedal is it can produce noise.
The better multi power supplies have each output isolated from each other. This produces less noise and ground interference between the pedals.
Give what you have a try and see if there is a problem. -
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