I sent in a pedal still under warranty repair. They were good with replying to emails when I was inquiring about what to do. However, that’s where it stopped.

Do you hear about your repair order when you send it in or get an ETA? According to my shipment tracking, they’ve had it for over a week now. No response from voicemails and emails too. I’m starting to feel like I just threw my pedal into a black hole.