Home Forums Help/Technical Questions Warranty for a birthday gift?

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  • #209949
    birdscream120
    Participant

    Hello guys, so my girlfriend bought me the Hot Wax pedal for my birthday but she bought it on April, my birthday is on may 2nd that’s when I got it. My pedal stopped working 2 days ago, one of the circuits doesn’t power on anymore. She told me she didn’t tell me when she purchased it so I registered it the day it broke because it hasn’t been 10 days to try and file for a repair, but she just told me she purchased it on April. I I was going through the warranty guide book and it says to register with 10 days after purchase. I was wondering if I’ll still be able to get it fixed. It hasn’t been a year since purchased, but it wasn’t registered within 10 days. Has anyone else dealt with this before? Any idea of what might happen? I emailed support but haven’t heard back from them. Thank you!

    #209950
    The EH Man
    Moderator

    You should be fine. It may take a day or two to get a reply.

    #210008
    EHX STAFF
    Keymaster

    Let me know if you have not heard back from service.
    I will contact them. Sorry for any delay!

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