Home Forums Help/Technical Questions Stereo Clone Theory CHR2 Issue

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  • #86415
    IOSEPHVS
    Participant

    Hi. I sent an email to info@ehx.com on September 1st, but have not received a response. I have checked my Spam folder. I’ll just paste the content here less the audio attachment:

    Hello. I hope you are doing well with all that that is going on.

    I purchased a Stereo Clone Theory XO in December, 2019. I have just discovered an issue with it. When running stereo out, and using CHR2 with both the Depth and Rate controls at minimum, every C note that I play is predominately in the right channel (Stereo Out jack). All other notes are more centered in the stereo field. If I increase the Depth to approximately 8:30 everything works fine. I suspect that something is not calibrated quite right, and I would like to send it in for warranty repair. I have attached a short recording, playing the C Major scale from D above Middle C down to one octave below Middle C so that you can hear what is happening.

    Thanks,
    Joseph

    #126404
    EHX STAFF
    Keymaster

    Please contact the techs on Monday at
    info@ehx.com
    I will forward this to them now.

    #126405
    IOSEPHVS
    Participant

    Done. Thank you.

    #126411
    IOSEPHVS
    Participant

    Update: After some in-house testing, and due to the beat frequency between the L and R audio signals, EHX has determined that it is working as designed.

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