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Home › Forums › Help/Technical Questions › New pog3 not working
Hi I just bought the new pog3. It’s not working, when I connect to the included power supply it remains frozen on the pog 3 logo after some lights blink and then it stays like that without working, really frustrating…
any idea whether theres’s a simple solution like a factory hard reset ?
Thanks
Wow sorry to hear that!!
Please contact the techs at info@ehx.com t hey can help you out or exchange for a different one from who sold you the POG3.Again I am very sorry for this trouble.
I imported the pog 3 buying it through Amazon and then bring to Brazil paying taxes . Isn’t there a way to hard reset it?
Please contact the techs at info@ehx.com They can help you trouble shoot it.
(Also make sure the AC supply matches the AC in your country.)