Home Forums Help/Technical Questions Blank between each repetitions with the Canyon loop function

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  • #188422
    JoFRT
    Participant

    Hello,
    I recently bought a second hand Canyon.
    I have tried the loop function and I have always a blank(no sound) during almost half of a second between repetitions.
    Could you please tell me how to solve this issue?
    Thanks in advance.

    #188426
    EHX STAFF
    Keymaster

    Make sure you are actually erasing the loop first.
    It sounds like you have a loop length already set.

    ERASING A LOOP
    1. To erase a loop, playback must be stopped. If a loop is playing, press
    the footswitch two times quickly to stop it.
    2. Press and hold the footswitch for 2 seconds to erase the loop memory.
    The LED will blink red six times then remain off, indicating that the
    loop is erased.
    3. Note: the ERASE function is only available when the loop has
    recorded memory, as indicated by the dim green LED.

    • This reply was modified 2 years ago by EHX STAFF.
    #188433
    JoFRT
    Participant

    Hello,
    Unfortunately I can claim that there is no previous record because I have already erased all data by proceeding like the way you mentionned.
    Here is my test: I played a note strong enough to start and stop the record during the note is still working. When I listen the record I have a gap around 500ms during repetitions.

    #188434
    JoFRT
    Participant

    … 500ms between repetitions.

    #189563
    EHX STAFF
    Keymaster

    Sorry please contact the techs at info@ehx.com

    #191201
    JoFRT
    Participant

    Hello
    I have explained and required some help on the contact you sent, but since the 5th of April I have any answer.

    By the way I have tested another canyon made this one on 2018, and I had the same blank between loops. So it seems not a single issue.

    Are all of canyon working with this issue?

    If not, could you please help me to solve this issue?

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