I’ve been trying for three weeks to get a Return Authorization # for
my defective Nano Memory Toy stomp box which I have already
done professional trouble shooting for. 

I’ve written three emails to .(JavaScript must be enabled to view this email address)
and I’ve left a telephone message.

Are you guys just overwhelmed or is it typical
to ignore multiple requests for in warranty repair?

I love your pedals,  They are incredibly creative and
I own a bunch of them and want to continue doing business
with you guys,  but being ignored like this is trying.

In good faith,  yours,  Rick Walker aka loop.pool
                  831-425-8659
                  .(JavaScript must be enabled to view this email address)

Here is the Customer Service Website:

http://www.newsensor.com/CutomerServices.aspx

From New Sensor Website:

For All Customer Service inquiries please contact Chip “Scooter” Dugan:

.(JavaScript must be enabled to view this email address)

1-800-633-5477 (US and Canada only)  or +1-718-937-8300

fax: +1-718-937-9111

Customer Service Hours are Mon-Thurs, 2-5PM EST, or leave a message at any time.